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Center for International Blood and Marrow Transplant Research

CIBMTR Center Support

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CIBMTR Center Support provides centers with a service-focused, transparent, and flexible experience. The ServiceNow platform has been customized to streamline support and efficiently meet the needs of the CIBMTR community. 

 

The CIBMTR Center Support platform in ServiceNow helps provide centers with a more effective support experience by: 

  • Bringing multiple processes and tools together in a streamlined, integrated system
  • Simplifying how centers request assistance and access support options
  • Routing questions to specialized teams with subject matter expertise, supporting faster issue resolution and more consistent responses
  • Using support data and trends to improve resources, guide application development, and reduce recurring support needs

Submit all data reporting, technical, and procedural questions through CIBMTR Center Support. The information provided will help route questions to the appropriate team.

Access CIBMTR Center Support